1. INSTALLATION & COMMISSIONING
As part of our larger sales system, we provide installation and commissioning assistance to get you up and running. Domestically within China or i nternationally, we will be there to support you. During the installation, integration and operation of a new test system, a variety of special services are involved. If it's necessary, we can offer oversea commissioning service for our clients.
2. Spare Parts & Repairs
If you are unsure of what parts you need, the HV Hipot Electric CO., LTD P roduction D epartment and After-sales D epartment are here to help. Our product specialists will assist you in determining the correct parts that you need. We will help you every step of the way—from inquiry to delivery.
1. Taking AC/DC Hipot Test Set for example:
HV Filter Capacitor
2. Taking CT/PT Calibrator for example:
Standard CT with current injector
CT load case
Control unit with double voltage regulator
PT load case
You can also contact us via email with your request including model, serial number and any other information that you have available. This will assist in expediting your request. We will address any needs and answer any questions that you may have as well as provide you with a free quote. We strive to answer emails within one business day. If you prefer to speak with someone, please call +86-27-85568138.
If you are experiencing any trouble with your equipment, give us a call and after a short discussion, we can determine if someone should come onsite to your facility for further evaluation and repair or if the equipment should be sent to our factory.
HV Hipot Electric CO., Ltd. provide s extensive onsite services to keep your high voltage test equipment functioning properly, enabling you to keep your company producing. Our team of After-sales Service Engineers are specialists in the field of high voltage testing, and are available to you both Domestically and Internationally, year round. While onsite, we can also check the overall functionality of the system and evaluate any issues that may be present.
3. Calibration Services
For most high voltage test and measurement equipment, annual calibrations or performance checks are recommended to ensure proper operation and accuracy.
The Calibration can be made by the third verification agencies which have cooperated with us for many years, such as National Center for High Voltage Measurement, Hubei Institute of Measurement and Testing Technology for electrical parameters & HV measuring systems for: impulse voltages, AC voltages, and DC voltages. All tests and calibrations are done according to EN17025 standards.
Hubei Institute of Measurement and Testing Technology
High Voltage AC/DC Digital Meter was calibrated by Hubei Institute of Measurement and Testing Technology
GDJF-2008 Calibration Certificate
Impulse voltage dividerCalibration Certificate
GDYL-10 Kv /100PF Calibration Certificate
If you want to get more information about the third party calibration, please contact our Customer Manager directly.
We provide customers with ex-factory reports and certificates for all products according to a variety of national and international standards.
4. Inspections & Maintenance
Proper maintenance of your high voltage test equipment is crucial to its continued operation and can prevent malfunctions from bringing your production to a halt. In the long run, costs associated with preventive maintenance will prove highly economical when compared to the loss of productivity and profits with non-functioning equipment, especially when it comes to long downtimes or a complete halt in production.
Our experienced, highly trained service engineers will not only provide scheduled maintenance but will also supply customers with product specific recommendations for how to prolong the lifetime of the test equipment.
CUSTOMER SUPPORT, TRAINING & CONSULTING
HV Hipot Electric Co., Ltd. specializes in the design, develop, manufacture, installation and sale of a wide variety of high voltage test equipment according to the relevant international standards. In addition, our professional team can provide individualized services with respect to high voltage test system as well as specific implementations for specialized test needs.
Our relationship with our customers does not stop with the delivery of equipment. Access our expertise when special challenges arise. We can provide a structured technical services solution for those applications above and beyond the routine test requirements.
The goal of our training program is to help you gain experience and save money. We plan to explain the many testing solutions available for test diagnostics and how to speed up test time in the field – but that's just the beginning.
If it is necessary, product training can be offered freely in our company.
Relying on the technical background of many senior R&D engineers and the strength of professional large-scale high-voltage laboratory training venues, the company began to organize power field test technical training courses and technical exchange salons in 2012. So far, it has more than 100 sessions and trained more than 5,000 trainees. In order to promote technical exchanges in the field of power testing, it has created new ideas and new methods.
Dedicated to power testing global suppliers, look forward to cooperating with you.